Dingli Introduces Its Main Services for Ore Crushing Plant
To build an ore crushing production line may cost as much as hundreds of thousand dollars or even million dollars, which is quite a big investment for customers, so it is necessary for the customers to comprehensively understand the manufacturer's overall strength and scope of services, in addition to attention to the quality of equipment. Today, we would like to introduce the services provided by Zhongyu Dingli for the customers to build the ore crushing plant.
Pre-sale service
1. Survey terrain & test ore hardness
For China’s customers, we will arrange designers to the crushing plant site for survey of the terrain. If in the mountains, the terrain advantage will be fully utilized for the plant layout. For example, the primary crusher is above the fine crusher. In addition, the professional and technical personnel will also be sent for testing the ore hardness, which will be a key reference for selection of the right crushing equipment.
2. Configuration of cost-effective ore crushing plant
The solution will be strictly designed by combining with customer requirements for hourly capacity, final products and the actual situation. If the single-stage crushing process can complete ore processing, we will never use second-stage crushing so as to save customers' investment in equipment and post-crushing operation cost for energy consumption and maintenance, thereby increasing the overall profitability.
Sale services
1. Excellence in equipment manufacturing
Quality equipment is the key to ensure the smooth and efficient operation of the ore crushing production line. The full-scale workshop of Dingli is equipped with modern equipment such as gantry milling and pressing machines. The quality inspection department and the process department are established to supervise the quality of the products and continuously improve the production process. In addition, all the parts have wear-resistant protection to extend the life of the equipment.
2. Free installation and commissioning of equipment
The ore crushing plant is generally configured with large-scale mining machines with large size and high weight. If there is any deviation during the installation, it will affect the normal production schedule, or even worse, lead to accidents. With more than 20 years of industry experience, the installation team of Dingli is quite familiar with the structure and principle of equipment, which may ensure the equipment to be installed in place in the shortest possible time.
After-sales service
1. Timely maintenance services
The downtime of ore crushing plant means that the loss of direct benefits to customers. In order to minimize such losses, our after-sales teams are required to be on standby. As long as the customer needs, immediately reach the destination for troubleshooting. To date, there have been countless times of late-night rush to the ore production line of customer. Of course, snowstorms will neither stop the pace of service.
2. Permanent preferential spare parts
If the customer's ore crushing production line is configured with the equipment of Dingli, one-year warranty period will be provided, besides, we promise to supply the customers with hammer, lining and other spare parts at a preferential price. Furthermore, in case the conveyor belt occur damage out of pulley deviation within two years, it will be renewed for free.
3. Constant upgrading of service network
So far we have established branch offices in 15 major cities of China. All the branches are unified with multiple service vehicles; some have built special parts warehouses. In recent years, Dingli continues to expand its own service network based on current base so as to provide high-quality and efficient service experiences to its customers throughout the country.
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